These terms regulates all users of byredo.com. They will be valid for all your future transactions with Byredo and visits to byredo.com. These conditions regulates sales of perfumes or other products by byredo.com to private individuals. This website is destined exclusively to private individuals. The conditions of sales mentioned herafter concern only www.shop.byredo.com and are not related to any other conditions as for as those which are applied in stores. Byredo Parfums reserve the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.
We do not guarantee that all the items available at the byredo.com online shop are in stock at the time of your order. In the case of incorrect stock balance affecting your order we will contact you by phone or by e-mail. Byredo cannot warrant that the content of byredo.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Byredo may at any time change the content of the site and the items available in the product range. Though Byredo strive to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled. Part of the services mediated through byredo.com are performed and concerned for by outside organizations. In situations where Byredo Parfums act as agent for such services, we cannot be held responsible for any errors resulting from their activities. Byredo Parfums cannot be held responsible for any damage caused from using the site or not being able to use the site. Byredo Parfums cannot guarantee a problem-free, uninterrupted and secure access to the web site.
Copyright Permission Notice
Copyright in the documents (including, without limitation, the trade marks of Byredo Parfums, logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this web site are owned by or licensed to Byredo Parfums and it’s affiliates. Byredo Parfums may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from Byredo Parfums. You may not modify the material in any way, without the prior written permission from Byredo Parfums. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at email@example.com.
Mäster Samuelsgatan 10
SE-111 44 Stockholm
+46 (0)8 52502610
Our trade marks include (amongst others) the Byredo name and logo. These trade marks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trade marks.
All personal information saved at www.byredo.com will be handled with most care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. It will solely be used for informing you about special offers and other marketing activities related to the different units of Byredo Parfums. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering to our web shop, you can choose not to receive information from Byredo Parfums. If you wish to end your subscription to information from Byredo Parfums, send an email to firstname.lastname@example.org stating your email address and a short description of the matter. You have the right to at any time know what information is kept about you in our systems. This information can be requested by sending an email to email@example.com. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted. All customers paying by card are subject to validation checks. Byredo Parfums make the reservation to delay any order if we suspect a further security control is needed.
Byredo Parfums use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. www.byredo.com uses the Thawte SSL Certificates to offer secure communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the Thawte icon at checkout.
www.byredo.com may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.
Payment and Prices
We accept payments by PayPal, Visa, Eurocard, MasterCard and American Express. The full amount will be charged on the date of the shipment (i.e. when the package is dispatched). If your country is part of the European Union (EU), prices include Swedish VAT at 25 %. Shipping costs will be added to your order. Please view Shipping below for shipping charges.Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Byredo.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.
PayPal is the preferred way to pay online because it’s safer and faster. PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet.
Unfortunately, we do not ship to all countries. A complete list of countries we do not ship to can be found under the links Frequently Asked Questions or How to Shop.
Exchanges and Returns
During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. Byredo Parfums Online Store cannot accept returns where labels have been removed. You are responsible for the shipping of returned items back to Byredo Parfums Online Store. Items lost in transportation will not be compensated for. Shipping charges on returned merchandise are at the customer’s expense. However, Byredo Parfums Online Store will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. Faulty items will be exchanged to the same type of product, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery. Exchanges and returns can only be made as described in Byredo Parfums Online Store’s instructions, which can be found under FAQ or How to Shop on the Byredo Online Store website. Items cannot be exchanged or refunded at our stores.
Violation of rules
Byredo Parfums reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.
In case of Force Majeure, Byredo Parfums’ obligations are procrastinated. The contract between you and Byredo Parfums can in such cases be partially or fully terminated by yourself or by Byredo Parfums. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Byredo Parfums will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.